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Shipping and Returns

Free shipping and no returns DONE... JK

Seriously, Sh..t happens so we actually we have a few policies

1. SPOILED OR EXPIRED PRODUCT

We tract all the ingredients including their batch numbers and date stamp and batch code all of our products. But accidents happen.. so if for some reason you product smells or tastes bad, just let us know by email so we can check all of our batches for issues.  Send us a picture and we will be happy to send you an new one.

2. SHIPPING

Single Box… $4.99 (order two, you will get free shipping…)

U.S. Domestic Shipping ~ Free with $50 spend ~ 1 to 2 business days
International  ~ Sorry we do not ship outside the US it will melt

Express mail may not be able to be tracked. A tracking number will be provided directly to your email address once the order has shipped. You may track your package at www.ups.com, wwwfedex.com, or www.usps.com

3. RETURNS

Stuff happens we get it..  most often it is the mailman’s fault, not ours… so don’t be pissed at us… we will make it right for you.

We are happy to replace any damaged merchandise. Take a picture of the damaged shipping box or damaged product and email it to us with your contact info and we will replace it for free..

If you order chocolate in the summer time (May thru September) and are not home to receive it before it melts… that’s not our fault. and everything is tracked so we will know… lol.

Also We don’t send any packages on Fridays so they don’t sit in a hot warehouse all weekend. So no Monday deliveries.

4. REFUNDS

If you are just not happy with the product and want a refund…send it back to us.  BUT… we would like to send you a different flavor for you to try free of charge …

But we understand if you want you money back no problem, BUT…

the product must be sealed in the shrink wrapping, unopened, and in the original packaging. An email must be sent to the company within 20 days from the date of purchase in order to process a return.

BUT… there is a Restocking Fee.

Restocking Fees ( which really means we have to throw it out, )

All items are subject to a 25% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling charges that you paid on the order. Hippie Chicks will not accept returns after 30 days.

Example ~ Single Box Purchase
If you purchase 1 Box for the price of $35, plus tax and within 30 days, returned one unopened Box you would receive a refund of $26.25  ($35 – $8.75 = 25% )

OK now you know that we promise to always have your back... get to some shopping !!